Common Communication Blockers To Avoid (4 min read)

Is your communication helping our hurting? Communication is a critical success factor for any and all organizations.  Whether it is a business, a battalion, a team, a family, or a relationship, communication can make or brake your unity and effectiveness. We have laid out some common business communication blockers and how to overcome them.

Misunderstanding Motives

It is common for a business to have multiple personalities with various needs for motivation.  Learning how to understand the common personality types can help you communicate more effectively. One employee may like to go to work for the environment and human interaction.  A second employee may not like human interaction; rather they to go to work for a pay check and getting the job done.  Each person will have different approaches to how they get their job done.  It is not necessary to change the motives, but it is necessary to point out all the benefits and increase motivation.  Employees or supervisors will have personality traits that make it easier or more difficult to fulfill a specific duty or role.  This doesn’t mean that they are incapable of acting outside of their base personality, it simply means that more often than not, their natural desires will mirror their base personality.  If you have employees or supervisors that are in a position outside their base personality, understand that they may approach the end result differently.  The important thing to do is to connect the dots by relating their personal motivations to their role fulfilment.  Sometimes, continual motivation is the key to keep people operating at the right level in a position that is outside their base personality comfort level. 

Vague language

Precise language will result in less miscommunication.  Setting a standard in your business to use precise language vs. using vague language will increase your communication efficiency.  In order to keep your communication precise, it helps to have clear laid out standards of excellence for every position.  In addition to having the standards of excellence, openly communicating with individuals is required to assess where they are in living up to or surpassing the standards of excellence.  Vague language for supervisors can be seen by passively stating errors or what needs to be done instead of being direct and open about facts and what needs to be done.  To help avoid the need for over management, precise language includes self-pride and accountability for every position.  After the standards of excellence, duties, and responsibilities are clearly known, then maintain the environment to keep the communication focused and positive.

Keeping emotion out of the workplace

Humans have an emotional side for a reason.  Depending on genetics, life experiences, and environments, these emotional needs and influences are dramatically different.  In the past, emotions were avoided in business.  Emotions can hinder a business if not managed or channeled, but they can help any business grow and improve if they are channeled correctly.  Emotions can fuel a person to succeed beyond just monetary or time motivations.  Learning to bring out emotions within a team will bring a greater team unity and open a more positive environment.  The key is to keep the emotions under control.  At times employees or supervisors may have emotions from outside work that hinder their productivity.  Learning to recognize the indicators of this type of stress will allow you to help your employees develop better relations as well as overcome negative emotions. With better relations between supervisors and employees, turnover rates often go down and employee satisfaction increases, which in the end gives a better experience for your customers.

Negative Environment

The environment of a business is not determined by the industry, rather it is determined by the leadership.  A negative environment may cause unneeded stress.  A Manager or Supervisor can help an employee become the best possible them or influence them to barely get by and ultimately quit or require termination.  The easiest way to avoid a negative environment is to foster a positive environment.  Showing direction, pride, appreciation, and gratitude for workers is a simple solution to start with but creating a positive environment requires work and effort from every supervisor.  Some groups of employees will naturally form a positive environment, but that is not always the case.  Most people want to be good at what they do, but this desire can be muffled by poor leadership.  Creating a positive environment is an ongoing process and doesn’t always happen overnight, but it will have an impact on every customer interaction.  Give direction to your employees. Give appreciation for your employees. Openly communicate with your employees.  Don’t limit your employees.  Help develop your employees when they make mistakes. Make sure your employees know the work you put into leading and not just managing.

Communication is critical to the success of any organization. Observe your business environment to make sure you are avoiding these common blockers to communication. Transcend Life is dedicated to helping businesses and individuals improve. Consult with a representative today about how Transcend Life can assess your businesses needs and help your communication to improve.